1. Cancellation and Refunds

Elevate Ninety Media (“Company”) offers membership subscriptions with access to exclusive content and features on its website (“Website”). We understand that circumstances may change, and we want to provide clarity on our cancellation and refund policy.

2. Cancellation Procedure

a. You may cancel your membership subscription at any time. To cancel, log in to your account on the Website and go to “Account Settings” in the My Account menu. Follow the cancellation procedure provided in your account settings.

b. Cancellation Timing: If you cancel your subscription, it will remain active until the end of the current billing cycle. After the current billing cycle concludes, you will no longer have access to the exclusive membership content and features.

3. Refund Policy

a. Monthly Subscriptions: For monthly subscription plans, you will be billed in advance for the upcoming month. We do not offer refunds for the current month once it has been billed. However, you can cancel your subscription to prevent future charges.

b. Annual Subscriptions: For annual subscription plans, you will be billed in advance for the entire year. If you decide to cancel your annual subscription, a prorated refund may be available for the remaining unused months of the subscription period. The refund amount will be calculated based on the monthly rate of the subscription.

4. Non-Refundable Services

Certain services or benefits associated with the membership subscription may be non-refundable. This includes any digital content, resources, or benefits that have been accessed or utilised during the subscription period.

5. Contact Us

If you have questions or concerns about our refund and cancellation policy for membership subscriptions, please contact us by filling in the form on our contact us page. We are here to assist you with any inquiries you may have.